/

Bar Hiring and Staffing Strategies: How to Build a Winning Team  

Bar Hiring and Staffing Strategies: How to Build a Winning Team  

Picture of Clarissa Buch Zilberman
Clarissa Buch Zilberman

A great bar isn’t just about the drinks—it’s about the experience. From the bartender shaking up a perfect cocktail to the barback keeping things running smoothly, every role matters.  

With more than 330,000 bartenders and bar managers in the U.S., finding and keeping top talent is what sets a bar apart. The right staffing strategy ensures your team isn’t just filling shifts but creating the kind of nights guests won’t forget. 

So how do you build a team that keeps the drinks flowing, the energy high, and guests coming back for more? It all starts with smart hiring. 

The early stages of hiring bartenders and bar staff

Before beginning the hiring process, it’s essential to have a clear understanding of what each position entails. Whether you’re hiring bartenders, barbacks, or managers, define their responsibilities so you can match the right candidate to the right role. Structured interviews should go beyond skills—assess how applicants handle pressure, interact with guests, and solve problems on the fly. 

To bring in and retain the best team members, consider competitive wages, bonuses, and tips. Providing health benefits, paid time off, and opportunities for career growth can make your bar a desirable place to work. Employees who feel valued are more likely to stay and contribute to a positive work culture. 

A thriving work environment fosters teamwork, morale, and efficiency. Encouraging camaraderie, recognizing achievements, and providing regular training opportunities can help create a workplace where employees feel supported. When staff members are happy, they are more likely to provide excellent customer service and stay with your establishment long-term. 

Role-specific bar hiring strategies

A bartender does much more than mix drinks—they create an atmosphere, engage with guests, and ensure smooth operations. Finding a balance between technical skill and personality is key. 

  • Look for experience and knowledge. Candidates should have a solid understanding of mixology, spirits, wines, and beers. A practical test, such as making common cocktails, can help gauge their technical skills. 
  • Assess customer service skills. Bartenders should be personable, quick-thinking, and able to handle a high-paced environment. Role-playing different scenarios—handling complaints, creating a welcoming experience, or dealing with difficult customers—can showcase how they’ll perform on the job. 
  • Evaluate adaptability. A great bartender is flexible, able to handle busy shifts with ease, and willing to learn new techniques. 

A strong barback keeps everything running smoothly behind the scenes. They ensure bartenders have what they need, maintain cleanliness, and anticipate needs before they arise. 

  • Seek work ethic and attention to detail. Barbacks should be eager to learn, quick to act, and good at following directions. 
  • Assess physical stamina. Long hours on their feet, carrying heavy supplies, and cleaning are part of the job. A trial shift can help evaluate their endurance and efficiency. 
  • Emphasize teamwork. Since they work closely with bartenders and other staff, communication and collaboration skills are essential. 

A bar manager keeps operations running smoothly, leading the team and overseeing daily responsibilities. 

  • Look for hospitality experience. Prior bar management experience is ideal, along with strong leadership and problem-solving abilities. 
  • Assess decision-making skills. Ask candidates how they would handle real-life challenges, such as staffing shortages or low sales nights. 
  • Evaluate financial and inventory management knowledge. Strong organization skills and a good grasp of budgeting, ordering, and waste reduction are key. 

Training and onboarding bartenders and bar employees

Hiring the right people is just the beginning. Proper training and onboarding set employees up for success and ensure consistency across operations. Here are some tips to keep in mind during the employee training process: 

  • Teach accurate pouring. Consistent drink quality depends on precise measurements. Using jiggers or free-pour training ensures accuracy. 
  • Familiarize them with bar lingo. Understanding terms like “neat,” “on the rocks,” and “muddle” helps bartenders communicate efficiently. 
  • Prepare for guest interactions. Train them to handle real-life scenarios, from dealing with complaints to recommending drinks based on customer preferences. 
  • Review POS system training. Make sure bartenders know how to process transactions quickly and correctly. 
  • Stocking and inventory skills. Teach them where everything is stored and how to restock supplies efficiently. 
  • Cleaning protocols. Keeping the bar area tidy and sanitary is essential for operations and health compliance. 

Retaining top talent at your bar

Hiring and training are only part of the equation; keeping great employees is just as important. Here’s how to improve retention: 

  • Create growth opportunities. Offer promotions, skill-building workshops, and mentorship programs to help employees advance. 
  • Recognize achievements. Acknowledging hard work and exceptional service keeps morale high. 
  • Foster a supportive culture. Encourage teamwork, open communication, and a workplace where employees feel valued. 
  • Ensure work-life balance. Flexible scheduling and adequate time off reduce burnout and improve job satisfaction. 

Cheers to hiring

By implementing strategic hiring, comprehensive training, and retention initiatives, you can build a bar staff that delivers exceptional service and keeps guests coming back. With the right approach, your bar can be a destination known not just for its cocktails but for its outstanding hospitality. 

Share this blog:

Restaurant365 bridges the gap between accounting and operations by centralizing all data, helping restaurant operators to become more efficient, accurately forecast, and tackle any challenge or opportunity with speed and accuracy.