Katie Fairchild, CMO at Restaurant365, explains how restaurant chains can focus on improving the customer experience.
This article first appeared in The Food Institute.
Throughout America, many casual-dining restaurant chains lost customers last year as inflation-fatigued consumers largely stuck to strict budgets. Olive Garden, however, continued to flourish.
According to Restaurant Business, the 42-year-old Italian chain, which has 908 U.S. locations, saw its systemwide sales increase by nearly 9% last year and surpass the $5 billion mark.
Read more in The Food Institute about casual dining restaurants like Olive Garden, Applebee’s, and more.
500 Technology Drive, Suite 200
Irvine, CA 92618
Restaurant365 bridges the gap between accounting and operations by centralizing all data, helping restaurant operators to become more efficient, accurately forecast, and tackle any challenge or opportunity with speed and accuracy.
