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How Subway Franchisees are Building Stronger Teams with R365 

How Subway Franchisees are Building Stronger Teams with R365 

Picture of Denise Prichard
Denise Prichard

Subway franchisees know that a strong team is key to success. With R365’s Employee Training tools, they’re reducing turnover and ensuring consistent, high-quality service by streamlining training and empowering staff to thrive from day one.

A successful Subway franchise isn’t built on great sandwiches alone —it’s about building a team that keeps everything running smoothly. But in the quick-service restaurant industry, high turnover can really get in the way. Finding, training, and keeping good employees takes time, and when staff is constantly coming and going, it disrupts service, increases costs, and makes it harder to provide a top-notch customer experience. 

Here’s the good news—with the right training approach, franchisees can build a stronger, more reliable team—one that stays around longer and delivers a consistent experience. That’s where Employee Training steps in, making training simpler and more effective, so employees feel confident and ready to hit the ground running from day one. 

High turnover, high costs

Employee turnover isn’t just about filling an empty shift—it creates a chain reaction of higher training costs, inconsistent service, and added stress for managers and the remaining team. When employees leave, franchisees end up spending time hiring and training new staff, only to face the same cycle again. 

With the right training tools, though, Subway franchisees can reduce this churn. Structured, easy-to-follow training helps new employees get up to speed quickly and stay longer, making the team more reliable. Plus, a mobile-friendly platform allows staff to train on the go, helping to keep things running smoothly and minimizing downtime. 

A recipe for consistency

Every guest expects the same great experience at Subway, no matter which location they visit. But with different training methods and varying learning speeds, it can be tough to ensure every team member is following the same processes. With training tools from R365, franchisees can create consistent, standardized training across all locations. With clear expectations in place, employees can deliver the same quality service every time, wherever they are. 

The platform also offers AI-powered translation tools, making it easy for multilingual teams to learn in their preferred language, breaking down barriers and improving retention. And with built-in accountability features, managers can easily track employee progress and ensure training is not only completed but applied on the job.

Less micromanaging, more managing

Franchise owners and managers already handle enough responsibilities and keeping up with training programs shouldn’t be another challenge. Restaurant365 streamlines the process with a library of industry-specific courses, customizable training paths, and real-time insights into employee progress. 

Instead of spending hours creating new training materials, franchisees can quickly implement ready-made courses or customize their own, ensuring every team member gets the right training for their role. With fast reporting and insights, managers can identify knowledge gaps before they become operational issues—saving time and improving overall performance. 

Rolling in retention

Employees who feel valued and invested in their work are more likely to stick around. By offering career development opportunities, Subway franchisees can show their team a clear path for growth within the company. When employees see a future with Subway, rather than just another short-term job, they’re more likely to stay, which helps reduce turnover and build a more stable, experienced workforce. 

Guide

The 2025 State of the Restaurant Industry Report

Serving up food safety

Food safety is a top priority, and keeping every employee up to date on the latest regulations is essential. With Employee Training, it’s easier for franchisees to access Always Food Safe certifications and ensure their teams stay compliant. Offering unlimited certifications and a scalable approach, it helps maintain food safety standards across multiple locations, making the process smoother and less stressful. 

Building better teams, one sandwich at a time

High turnover doesn’t have to be just part of the business. With the right training tools from R365, Subway franchisees can make learning and growth easier for employees, leading to better retention and more consistent service. When training is streamlined and employees feel supported, teams become stronger—and those stronger teams help drive better results for the business. It’s all about setting up a foundation for success that keeps everyone moving forward together. 

Let Restaurant365 be the tool that elevates your Subway franchise. Schedule a demo today!

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