How to Train a Bartender

While most restaurants still use the traditional printed training manual, there’s a better way to educate your team: using a digital training platform. Typically called a learning management system (LMS), a digital training platform allows you to deliver role-specific training to every restaurant location. One of the major benefits of using a digital system versus a traditional printed manual is automatic updates. When you need to update your processes and procedures, you can quickly update training once instead of reprinting and redistributing manuals. 

Digitizing your training may sound intimidating, but using a platform that’s purpose-built for restaurant training can expedite the process. Here’s how to create a robust bartender training program for your brand using a digital training platform:

1. Upload the brand materials you already have. Don’t let the training materials you’ve been using for years go to waste! With a learning management system, you can typically upload your current training materials to include in your digital training program. You can upload everything from recipes for your signature cocktails and unique service standards to your documented brand values. This helps new hires understand what sets your establishment apart and how to deliver a consistent brand experience.
   
   
2. Create online learning modules. Online training provides a flexible and convenient way for new hires to learn the basics of bartending at their own pace. Create engaging and interactive modules that cover essential topics such as drink recipes, bartending techniques, customer service skills, and alcohol safety regulations. Utilizing videos, quizzes, and simulations can make the learning process more engaging and effective. Some learning platforms have premade, industry-specific courses you can use if you don’t have course material already on hand!
   
   
3. Provide hands-on training with experienced mentors. On-the-job training is crucial for new bartenders to apply what they’ve learned in a real-world setting. Pair new hires with experienced bartenders who can provide guidance, answer questions, and demonstrate the correct techniques. Mentorship helps new bartenders gain confidence and develop their skills under the watchful eye of seasoned professionals.
   
   
4. Simulate real-world scenarios. During on-the-job training, create scenarios that new bartenders might encounter, such as handling a busy shift, dealing with difficult customers, or making complex cocktails. This practical experience prepares them for the realities of the job and helps them develop problem-solving skills.
   
   
5. Provide regular feedback. Most learning platforms provide instant insights into training, allowing you to see where new hires are struggling and need more coaching. Provide regular feedback and evaluation throughout the training process. Constructive feedback helps new bartenders improve their skills and understand areas where they need to focus. Regular assessments also ensure that they meet your establishment’s standards before fully integrating into the team.
   
   

Combining online learning with hands-on training and mentorship creates a comprehensive training program that covers all aspects of bartending. This hybrid approach ensures that new hires are well-prepared, knowledgeable, and capable of delivering exceptional service that aligns with your brand’s standards. Next, let’s review what content and material you should include in your bartending courses.