Restaurant365’s State of the Restaurant Industry Survey Shows Labor & Sales Challenges as 2025’s Top Hurdles

IRVINE, Calif., Dec. 12, 2024 /PRNewswire/ — Restaurant365, the leading all-in-one restaurant management platform, today released findings from its annual industry survey. Restaurant leaders representing more than 6,200 locations shared 2024’s top challenges and opportunities and their 2025 priorities, including increased marketing and sales efforts alongside new benefits and programs to attract and retain staff.

Participants reported continued food and labor cost increases, with 88% experiencing rising staff expenses, compared to 89% in last year’s annual survey, and 86% reporting an increase in food costs. For those with rising labor, 51% reported a 1% to 5% increase, 41% experienced a 6% to 14% increase, and 8% saw labor costs rise more than 15%. The most significant impact was on restaurants’ ability to achieve their maximum potential, with 59% of respondents saying labor challenges led to operating below full capacity.

“For more than a decade, Restaurant365 has partnered with operators nationwide as they turned challenges into growth opportunities thanks to innovation and perseverance,” said Restaurant365 CEO and Co-founder Tony Smith. “As the second largest employing industry in America, it’s no wonder labor is the top concern for our industry. We remain committed to investing and developing our platform to help restaurants across America employ millions while also keeping food costs in check and boosting their sales.”

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